Customer Journey:
NOTE: Leads coming in will automatically be recorded in evergenius as a "Prospect" & can then be moved across to Appointments, Consults and Close by drag & drop as they are followed up.
Add Oportunity:
Step 1: Manually add a new opportunity by clicking on the "+Add New" tab in the top right corner.
Step 2: Fill in the fields for the lead manually and select through the drop down options the Stage, Services, Lead Type, & Assignee.
NOTE: When manually adding an opportunity you can select the appropriate service applicable for that prospect and you can also assign the lead to a specific provider.
Add task:
Step 1: Each new lead can be tasked out by clicking on the "Add task" button.
Step 2: Select the type of task as shown below, add important notes for the task and assign the lead to a specific provider.
Other Fields:
Step 1: From the drop down selections at the top of the Opportunities page you can select the Owner (Provider), Services, & Status.
NOTE: Use the search option to search for specific people from your leads.