Appointments Overview

Appointments enable online booking directly through Wishpond Landing Pages, allowing customers to book sales calls, person training, salon appointments, and more. Its simple and easy to starting using Appointment today!

Add Providers

To get started using Appointments, your first step is to set up one or more Providers under Account Settings. You can have one or multiple Providers, which are individual calendars within your merchant account that can be configured and embedded on landing pages.

You can also choose to add the Provider directly from the Landing Page editor, given that you've inserted the Appointments widget already. When editing the Appointments widget, click on the blue "Setup Calendar" button:


After doing so, you'll be presented with a screen that allows you to select a pre-existing Provider, or create a new one:


If you're to create a new Provider, you'll be brought over to this screen:


After creation, it will allow you to select the newly created provider from the slider shown in the step above.

Integrate with Google Calendar (optional)

For simplicity and ease of use, connect to Google Calendar, and any appointments booked will automatically show in your connected Google Calendar

Add to Landing Pages

Adding the Calendar widget to your landing page is about as simple as it gets.

From your Landing Page editor, you'll want to look towards the top right and select "+Add More":

After you've done this, you can add the Appointments widget by simply clicking on "Appointments":

After doing so, you'll be able to drag the Appointments widget around the Landing Page as you wish, as well as being able to resize it if need be. Do keep in mind that it has to have a minimum size by default, which is the one that's predetermined as soon as it's placed on a Landing Page:


Configure emails

As part of the appointments feature, transactional emails will be sent to customers for activity related to their appointment, you can configure the copy of these emails under Account Settings > Appointments, Deal & Inbox Notifications

How do I connect to Zoom?

In order to connect your calendar with Zoom, all you need to do is Integrate with Zoom by clicking on "Add Zoom", inside of your Providers:

  • From your Wishpond Central, click on "Appointments" in the top toolbar.

  • After this, click on your Provider.

  • You'll then want to click here in order to get everything running:

  • After clicking here, you'll be presented with an Authorization Screen, where you'll need to authorize the connection between Wishpond and Zoom:

For more information on the Zoom integration, you can check out this article:

How To Connect Your Wishpond Account To Zoom When Using Appointments

Need help?

Having problems? Don’t hesitate to reach out to our support team to assist you.


FAQs

How are time zones configured?

At this time, a single time zone is shared at the Merchant level, used for all Providers within the Merchant. When setting up Appointments, make sure you have the desired timezone set for your Merchant account in Account Settings before your customers start making any bookings.

How does the Google Calendar integration work?

Integration with Google Calendar is offered out of the box, however it is only used to publish appointments to the connected Google Calendar, and isn’t used for availability at this time.

Do I have to provide my physical address?

When adding or editing Providers in Account Settings the address of the Provider must be included, the only time this is shown to customers is in the Appointments Email Notifications as a dynamic merge tag that you can edit to remove if desired. For example, maybe you don’t need to provide the customer with your address if you will be having a Zoom call instead.

Do my customers have to provide their phone number?

The phone number of the lead can be important for operational reasons like contacting the customer about their appointment, and is also included in the lead created from the booking made on your Landing Page, all within your existing Wishpond setup.

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