You are probably using the wrong link to promote your campaign. Make sure to use the mobile accessible link, its a short bit.ly link we give you.
If you are running your Campaign on Facebook the campaign lives within a tab on your page.
When you promote your campaign (in status updates, ads, etc.) you will want to use the “mobile accessible link”.
On Facebook mobile there are no tabs (that’s just the way Facebook is built) so our way around it is this link that you can use to promote your campaign so that mobile users can access your campaign.
How to get the link:
- Once you make your campaign “Live” or “Scheduled”
- Go to Campaigns
- Click your campaign
- Click the “copy” button next to your link to use