Can I use Wishpond for email marketing?

  • Yes you can indeed! Your plan also includes an email marketing feature so you can send out specials, blogs, welcome emails and much more to your leads and customers. 

How can I add a Favicon to my landing page and change the title?

  • In the campaign's editor click on the top left paint palette icon and select 'Favicon'. Upload your image and publish!

Do I need a landing page if I already have a website?

  • Home pages have different goals than your content pages and landing pages do!  I recommend getting a landing page to pitch that offer upfront! You call allow persons to see the website afterwards.

I don't have the time to set up a campaign, do you offer a service that does this for a fee?

  • Yes we do! Please sign up for a demo below so a team member can be in touch. wishpond.com/vip-demo

Can I have a one-on-one training with someone?

  • Yes for sure! You can set up your one-on-one session below. ebooks.wishpond.com/training_call/

My campaigns are saying 'built by Wishpond'. Can I turn that off?

  • First click on your display name and select 'Account Settings'. 
  • Then click on the green selector to remove 'Show Wishpond Branding', and 'Save Changes'. 

How can I upgrade my current plan?

  • You can upgrade your plan by visiting the Plans & Billing page after clicking your name to the top right.

Why can't I publish my landing page to my SSL domain?

  • Unfortunately, it is not possible to â��host Wishpond campaigns on https (a secure protocol) without reversing proxy the page to your website. If you want to host it using your domain it must run over http (not https).

Who do you integrate with?

How do I cancel my plan?

  • Step 1: Click on "Name - Settings" tab from the top of your Wishpond dashboard. Click 'Plans & Billing", then select "Plans".
  • Step 2: Then click "Cancel Plan" under your current plan
  • Step 3: Enter the reason you want to cancel and press "Cancel my plan"

Why was I charged for an annual plan after the trial?

  • If you do not cancel within the 14 day free trial you commit to the full annual plan. You pay for the full year upfront after the trial is over. Please contact us asap if this is the case with your situation.

Can we do drip-campaigns?

  • You can use automation workflows to set up email drip campaigns that span over any amount of time. Check out Email Automations to find this option.

How many emails can I send per month?

  • You can send 10X the email of that your lead limit is. If your limit is 1,000 leads, you can send 10X1000= 10,000 emails per month.

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